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Frequently Asked Questions (FAQs)


1. What makes ZLand by ZiipLab different from other e-cigarettes?

ZLand stands out due to its customizable vaping experience. You can mix up to three flavors, creating over 125,000 flavor combinations, and enjoy features like adjustable airflow and “Boost Mode” for enhanced flavor bursts. With a powerful 1200mAh battery and a sleek design, ZLand is designed to offer the ultimate in personalized vaping.


2. How do I customize the flavor combinations in ZLand?

ZLand allows you to combine up to three different flavors of e-liquids. Simply select your preferred flavors, fill the chambers, and enjoy a personalized vaping experience like no other. The flavor mixing system is easy to use and gives you endless possibilities.


3. What is Boost Mode?

Boost Mode is a unique feature of ZLand that intensifies the flavor of your vape. When activated, it enhances the vapor production and delivers a richer, more robust flavor profile with each puff.


4. How long does the ZLand battery last?

ZLand comes equipped with a 1200mAh battery, designed for long-lasting performance. Depending on your usage, the battery can last for a full day of vaping without needing a recharge. The LED display also lets you monitor your battery status at a glance.


5. How do I recharge my ZLand device?

ZLand is powered by a 1200mAh battery and can be recharged using the included USB Type-C cable. Simply plug it into any USB port and wait until the LED indicator shows a full charge.


6. What colors is ZLand available in?

ZLand comes in four stylish color options: Black, Gray, Red, and Blue, allowing you to choose a design that suits your personal style.


7. Can I adjust the airflow on ZLand?

Yes, ZLand offers 3 adjustable airflow settings, allowing you to customize the smoothness and draw of each puff. Whether you prefer a tighter or more open draw, you can easily adjust it to your preference.


8. What’s included in the ZLand package?

Each ZLand package includes:

  • ZLand Vaping Device
  • USB Type-C Cable
  • User’s Manual


9. Where is ZLand available for purchase?

ZLand is now available for purchase in both the USA and Canada. You can check our online store or visit any authorized retailers for more information.


10. How do I clean and maintain my ZLand device?

To maintain optimal performance, we recommend regularly cleaning the mouthpiece and airflow chambers with a soft cloth. Avoid getting any moisture inside the device's electrical components.


11. Is ZLand compatible with all e-liquids?

Yes, ZLand is compatible with most standard e-liquids available on the market. For the best experience, we recommend using high-quality, reputable e-liquids.


12. Where can I get customer support for ZLand?

For any questions or concerns regarding ZLand, you can contact our customer service team through our Contact Us page, and we’ll be happy to assist you.


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